U-Turn

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U-TURN ensures sustained circulation of loaned hospital rehabilitation equipment in local communities. Addressing return delays and shortages, the programme reduces waiting times and replacement costs. Its service design is refined by using visual communication and 3D product techniques to create an accessible, scalable service model. This approach fosters interdisciplinary exploration, ensuring consistent medical equipment circulation and improved healthcare service efficiency. Red Dot Award: Design Concept | Red Dot: Next Gen Award | Concept | Service Design

Red Dot

Credits
  • University:
    Massey University, New Zealand
  • Faculty Advisors:
    Jo Bailey, Antony Nevin
  • Designers:
    Samantha Davison, Nikita Dornan
  • Client:
    Health New Zealand - Te Whatu Ora, New Zealand
  • Team Lead:
    Daniel Begley
U-Turn

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