Payment failed

Please contact your bank or credit card provider or use a different credit card or payment method.

In the case of multiple entries: some banks use an automated protective mechanism if an identical amount is deducted several times online within a short time frame. Please contact your bank or use a different credit card or payment method.

Your daily/weekly/monthly limit or transaction limit has been met or exceeded. Please try again later or use a different credit card or payment method.

There are insufficient funds on the account or the balance on a pre-paid account is insufficient. Please contact your bank or credit card provider or use a different credit card or payment method.

Please contact your bank or credit card provider or use a different credit card or payment method.

The credit card has expired or is no longer valid. Please use a different credit card or payment method.

Your credit card is new and has not been activated yet. Please contact your bank or credit card provider or use a different credit card or payment method.

Your credit card has not been approved for international payments. Please contact your bank or credit card provider or use a different credit card or payment method.

The bank, credit card provider or enquirer is having technical issues. Please contact your bank or credit card provider or use a different credit card or payment method.

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Session has expired

The session in the My Red Dot portal has expired. Please try again.

Firewall is blocking the transaction

Your firewall is blocking the transaction site. Please contact your IT department.

Internet connection interrupted
Connectivity issues during the payment transaction occured. Please contact your IT department.