User Interface Design

Hamburger Hochbahn – Ticket Vending Machine

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The core element of this ticket vending machine for Hamburger Hochbahn public transport provider is a 32" touchscreen that ensures comfortable interaction. Operated like a smartphone, it thus offers most users a familiar experience. All information relevant to customers is displayed on the touchscreen. The interaction no longer is sequential but rather simultaneous, which simplifies the selection process. In addition, it features intuitive map navigation with destination tracking and route calcu­lation, as well as assistance functions and intelligent access for handicapped people.

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